Tickets

PurchaseTicket InfoANKORSSHAMBHALODGINGTICKET FAQs

Ticket Info

Tickets for the 22nd Annual Shambhala Music Festival are now available online. We have updated our ticket policy, so please read the following carefully. Shambhala Music Festival is now offering ONLY electronic tickets. You can still purchase a 2019 Collectable Hologram as a keepsake, these will be mailed in the spring of 2019.

In the days following your purchase you will be emailed a link to create a user profile with us. Your profile will give you the capability to share important information with us, will give you access to review your order, make changes to your order, transfer your tickets and much more! You will need to lock your legal name to your ticket once the option is available closer to the festival (mid July). Additional fees will apply if you wish to transfer your ticket after you have locked your name to your ticket.

Once your name has been locked to your ticket, you will need to print it out and bring it with you. Please note the name on your ticket needs to match your ID, no exceptions. Please email sales@shambhalamusicfestival.com if you have any questions about your order.

Featuring six uniquely themed stages and endless opportunities for adventure, this 100% attendee-sponsored event invites you to experience the ShambhaLove firsthand.

“It’s all about the people on the dancefloor.”

Please note, there is a zero-refund policy for all tickets purchased from Shambhala Music Festival.

2019 General Admission

$450 CAD /person

All tickets are General Admission (GA) and grant access to the Salmo River Ranch at 8am on Friday, August 9th, 2018 until Sunday, August 12, 2018

• Free Tent Camping
• Free Parking
• Limit of 5 per customer
• Must be 19+
• Taxes added at checkout
• Handling, processing and shipping fees apply

Donate to ANKORS

For over 15 years the Nelson-based non-profit organization ANKORS, has worked alongside Shambhala Music Festival to provide unparalleled Harm Reduction services at the festival that keep attendees safe and educated. ANKORS continues this dedication to safer partying through additional Harm Reduction and outreach work in the local community throughout the year, and they have Shambhala Music Festivals’ full support.

We invite you to add a donation to your order at the bottom of the checkout page that will directly support ANKORS’, whose efforts have been keeping our guests informed and safe for over a decade. Thank you for your contribution!

For more information about ANKORS and their work visit: ankors.bc.ca

Ankors Harm Reduction Fence

ShambhaLodging

Shambhalodging offers the ultimate festival experience: comfort, convenience, shade. One of our five different packages is sure to be exactly the festival camping experience you’re looking for.

Each Shambhalodging campsite is levelled and landscaped to ensure a comfortable, shady place to enjoy your Shambhala experience. The camp zone is a four to five minute walk to the downtown area. Tucked away from the excitement of the festival, it offers a bit of peace and tranquility, while still being located close to the action. Our Lodging hosts are available 24 hours a day during the festival to ensure you have an enjoyable and safe experience.

ShambhaLodging Perks

  • Waived early entry fees for themselves and another guest within the same vehicle (Central Park package includes early entry for up to 4 guests)
  • Express Lane Entry at the gate
  • A prime reserved campsite
  • Parking for one vehicle within our nearby ShambhaLodging parking lot is included with the Campsite Only, BASSics and Belle-Luxe packages. Fancy Pants and Central Park Lodgers have reserved parking at their campsite.
  • Peace of mind with friendly ShambhaLodging hosts 24 hours a day
  • Port-a-potties and potable drinking water located nearby
  • ShambhaLodging gift packs and map
  • Complimentary coffee hour
  • Belle-Luxe, Central Park and Fancy Pants lodgers receive complimentary shower passes 

Packages

All Lodging packages are based on double occupancy, with the exception of Belle-Luxe (can accommodate four people) and Central Park (can accommodate however many people fit in the allotted space).

If you have questions about any of our Lodging packages email: lodging@shambhalamusicfestival.com.

CAMPSITE ONLY

BYOTent. Our Campsite Only package includes a manicured 10’ x 10’ campsite where you can set up your own tent. Please check the size of your tent before you come to the festival. It will need to fit within a 10’ x 10’ space. All campsites are approximately 120 square feet (10’x10′) with slight variation from site to site. Parking for one vehicle within our nearby ShambhaLodging parking lot is included with the Campsite Only package. Campsite only guests will also enjoy priority processing through the gate and complimentary early entry for two people.

$550 CAD (+GST)

Tickets not included

BASSics

Forget hauling a tent and air mattress and make camping easy with the BASSics package. You’ll arrive to a tent and queen size air mattress all set up for you in a shady 10x10 campsite. Simply bring your pillows and bedding. No room to pack bedding? No problem. Simply add the bedding upgrade during the checkout process. Parking for one vehicle within our nearby ShambhaLodging parking lot is included with the BASSics package.

BASSics tents measure 9’x9′ with a peak height of 4’7. All campsites are approximately 120 square feet (10’x10′) with a slight variation from site to site. BASSics guests will also enjoy priority processing through the gate and complimentary early entry for two people.

$650 CAD (+GST)

Tickets not included

FANCY PANTS

Experience the party of a lifetime in style with the Fancy Pants package. Enjoy a full camp setup in a luxurious 10’ x 12’ canvas tent on a raised deck platform. This package includes all the upgrades: a deluxe queen size air mattress, bedding (pillows, sheets, comforter), two lawn chairs, 45L cooler, water jug, complimentary showers, parking directly at your campsite, priority processing through the gate and complimentary early entry for two people.

$1500 CAD (+GST)

Tickets not included

*THE ALL NEW* BELLE-LUXE

The Belle-Luxe package offers the perfect blend of space and comfort. These massive 5 metre diameter bell tents provide lots of wiggle room for group camping. Made of highly breathable natural cotton canvas, they are the embodiment of glamping. Belle-Luxe is designed for use by 4 people. Parking for one vehicle within our nearby ShambhaLodging parking lot is included with the Belle-Luxe package.

The package includes 2 queen size air beds and all the upgrades: bedding (pillows, sheets and comforters), water jug, 45L cooler, 4 lawn chairs, a special Belle-Luxe gift pack, complimentary showers, priority processing through the gate and complimentary early entry for two people.

$1750 CAD (+GST)

Tickets not included

CENTRAL PARK

As close to Downtown you can get. Central Park offers RV site hookups right in the middle of everything outside downtown Shambhala. Bring your RV / Trailer and enjoy your 15’ x 50’ campsite, 30 amps of power, daily freshwater refill and sani-dump. These campsites offer plenty of room for your RV / trailer, friends’ tents, and campsite furniture. Express Entry and waived early entry fees for up to 4 people.

Central Park is very close to the stages, so earplugs are recommended for your downtime. Stages have 15-20 hours of musical programming per day.

$2350 CAD (+GST)

Tickets not included

TICKET FAQ

How can I pay for tickets?

You can buy tickets using a valid credit card or Paypal account.

When do tickets go on sale for next year?

Tickets for Shambhala 2019 go on sale September 4th, 2018.

What is included in my ticket? When can I arrive?

Entry on Friday, August 9th at 8am (PST), free tenting and free parking are included with all General Admission tickets ($+ taxes & fees).

There are options you may choose for additional fees to enhance your Shambhala Music Festival experience.

  • Upgrade and pay Early Entry fees which will be collected in cash as you enter and will vary depending on date of arrival; Tuesday, August 6th, Wednesday, August 7th or Thursday, August 8th.
  • Upgrade your parking to camp with your vehicle in Sunshine Campgrounds.
  • Upgrade your parking to camp with your camperized vehicle, RV, or Trailer in Starlight Campground.
  • Upgrade your camping with a ShambhaLodging package.

Please note that Lodging & Central Park RV upgrades can be purchased in advance. Early Entry and Parking upgrades are available on-site only. Parking upgrades are limited and are sold first-come, first-serve.

Did SMF get rid of home delivery and Will-Call delivery options?

Yes. All tickets are now Electronic tickets that are emailed to you closer to the_festival. You can still opt for a 2019 Collectable Hologram when making your purchase.

Can you ship the 2019 Collectable Hologram outside of Canada?

Yes! We are happy to announce we can ship these holographic keepsakes anywhere in the world.

What if I don’t have an email address? How will I receive my ticket?

Each ticket needs to be assigned to a unique email address. You will need to create an email address if you don’t have one already (plus come on! It’s 2018!)

When will I receive my Electronic ticket to print out and bring to the festival?

On July 16th we will begin releasing our printable Electronic tickets. Once you_confirm with us you will be the individual using the ticket 100%, you will have the_option to lock your name to your ticket and receive the barcoded copy to print out_and bring with you shortly after. If you are unsure if you’ll be attending the festival, please do not lock your name to the ticket as it cannot be changed or removed after that point.

Is there a deadline to transfer tickets?

No, provided the ticket has been properly transferred prior to the new individual arriving to the festival. Once the name has been locked to the ticket, no additional transfers can happen after then. If there is a chance you may not be able to attend the festival, do not lock your name to your ticket.

Can tickets be transferred more than once?

Yes. Once a ticket has been transferred to your name, you will have the ability to transfer it again online through our new system. The only time a ticket cannot be transferred is once a name has been locked to it.

What if I show up with a ticket in someone else’s name?

You will be denied entry and will either need to leave the farm or track down a ticket that is still transferable, no exceptions. The name on the ticket MUST match the ID of the person using it at the festival.

Can I buy a ticket for a friend?

Yes! The tickets will be held under the original purchaser’s name until you properly transfer each ticket to each friend online through our new system.

If my friend & I are arriving together, can I lock my name to both tickets?

No. Each ticket needs a unique name and email address associated to it. Your friend would need to have their own ticket in their name.

If I can’t make it to the festival, can I return my ticket for a refund?

No, tickets are non-refundable. You may sell your ticket to someone else so they can use it. You will need to properly transfer the ticket to the new individual online through our new system.

I want to purchase a ticket from someone online. Can you tell me if a ticket I found is valid?

SMF will send you an email with your account log-in information and ticket details once it has been properly transferred to your name and email address. If you did not receive an email from us, then the ticket was not transferred to you.

Can I leave a ticket at the gate for a friend?

No. There will be no longer be Will-Call. The ticket must be properly transferred and assigned to your friend online through our new system prior to the festival.

Can I use a copy saved on my phone or another electronic device?

We prefer if you arrive with a printed copy, however, we are able to process ticket barcodes at the Gate from your phone or another electronic device.

Will there be tickets at the gate?

Once the festival has sold out, we do not offer tickets at the gate with the exception of Sunday-only tickets available for purchase only on the day of starting at 8 AM (PST). Quantities are limited and vary depending on the volume of guests leaving the property.

Can I buy a Day Pass?

Yes, only for Sunday, August 11th, 2019. We do not pre-sell Sunday tickets.

Sunday passes can be purchased at the Gate day off. Quantities are limited and vary depending on the volume of guests leaving the property. The Sunday Pass price for 2019 is TBA. Keep an eye on the website for an announcement regarding pricing.

What if I lose my wristband?

If your wristband comes loose or falls off, keep it safe! You must have both your Electronic ticket stub, ID and the damaged wristband to receive a replacement. No exceptions. Talk to the SMF Crew at the Info booth, they will help arrange an escort to replace your wristband. If you feel like your wristband is too loose or may fall off, be proactive and get it replaced before it happens. All replacement wristbands are issued at the Gate.

What is the re-entry policy?

Re-entry is $20 CAD per person, cash only. Payable upon return to the event. Please ensure you DO NOT remove or tamper with your wristband. Any tampered wristbands will be turned away at the Gate and asked to leave the site, no exceptions.

Will there be an unlimited quantity of parking upgrade decals?

No, there are a limited number of parking upgrade decals sold for Sunshine and Starlight camping areas. Shambhala Music Festival cannot guarantee when decals will sell out, as it varies each year.

Prices for parking upgrade decals are TBA. 

What if I miss the deadline for online support from the ticketing department?

Each year come showtime, online ticket assistance ends. This means Shambhala Music festival is unable to assist guests with ticket inquiries via email. All ticket inquiries after this date will be dealt with in person at the festival, or via e-mail shortly after the festival is complete. Bring all the information you have regarding your order and it will be sorted it out at the gate. Also, check out our website and FAQs for helpful information.

Does my GA ticket include early entry into the festival?

No, your GA ticket will allow you into the festival grounds come Friday, August 9. Early entry is an upgrade of an additional fee which will depend on the day you choose to arrive; Tuesday, August 6th, Wednesday, August 7th or Thursday, August 8th.

Can Shambhala Music Festival help me resell my ticket after I have purchased it?

No, Shambhala Music Festival does not offer assistance in the reselling of tickets.

Can I buy a day pass?

Yes, only for Sunday, August 11th, 2019. We do not pre-sell Sunday tickets.

Sunday passes can be purchased at the Gate day off. Quantities are limited and vary depending on the volume of guests leaving the property. The Sunday Pass price for 2019 is TBA. Keep an eye on the website for an announcement regarding pricing.

Is the Early Entry fee per person or per vehicle?

Early Entry fee is per person.

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ShambhaLodging FAQ

Can I park mine & my guest's vehicle in the ShambhaLodging parking lot if we arrive separately?

No. You are only permitted to have one vehicle in the ShambhaLodging parking lot. All additional vehicles can be parked in Free Parking.

When I can expect to receive my ShambhaLodging placard?

Our ShambhaLodging team will email it to you mid-July. We do not ship out anything for ShambhaLodging.

Can I have just tents in a Central Park campsite?

Yes! You can do whatever you want within your 15' x 50' space.

Can I upgrade my ShambhaLodging package once purchased?

Yes! Please email lodging@shambhalamusicfestival.com from the email address associated with your order (including your Transaction ID #) and we can invoice you for the difference in package pricing.

Are Shambhalodging packages refundable?

Lodging packages are non-refundable but may be transferred. The ShambhaLodging transfer deadline is July 8, 2019. To initiate the transfer process contact lodging@shambhalamusicfestival.com and include your PayPal transaction ID in the email.

What if I can’t go? Can I transfer my Shambhalodging package to someone else?

Transferring your Lodging order is no problem if it is done before the transfer deadline of July 8th, 2019. Transfer requests after this date may not be accepted.

To initiate the process, just email lodging@shambhalamusicfestival.com with the following information:

·       Your PayPal transaction ID from the purchase

·       New individual's full legal name

·       New individual's e-mail address

·       New individual's phone number

Also, the person picking up the lodging order will need:

·       A photocopy of the valid gov’t issued photo ID belonging to the person who placed the order

·       Their own valid government issued photo ID and a second supporting piece of ID

·       A copy of your transaction receipt (the confirmation you got from Paypal after you placed your order)

·       A signed letter, or picture of one, giving that person permission to pick up the package held under your name. The letter needs to include the full legal name of the person picking up the package (as it appears on their ID).

Remember to tell the new package holder that they will also require festival tickets in addition to their lodging packages.

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