Join the Crew

Join the CrewCrew TestimonialsExpectationsTypes of PositionsArrival & TrainingCrew Info + FAQVolunteer PositionsStaff Positions2019 Crew Applications

JOIN THE 2019 SHAMBHALA CREW

Shambhala volunteers and staff are the backbone of the festival and the driving force behind its success. We are so grateful to the incredible people who give their time and passion to make Shambhala the best festival in North America.

Thinking of joining the Crew? Please read all the information below to understand the levels of commitment before proceeding to the application.

BENEFITS OF JOINING THE CREW

  • Free Entry to festival (upon completion of scheduled shifts, your crew deposit is returned).
  • Complimentary Extra Early Arrival - get in before the crowd and watch the festival come to life.
  • Designated Crew Camping – see “Camping” below.
  • One meal per 8.5 hr working shift, two meals per 12 hr working shift.
  • Playing an integral role creating a magical festival experience for thousands of people
  • Memories to last a lifetime!
Join the Crew

WHAT DO CREW MEMBERS SAY ABOUT WORKING AT SHAMBHALA?

Nikita - Night Owl Shambhala is, without a doubt, the most fun place I’ve ever worked! It’s a really special feeling to be on the farm early, seeing the pieces come together and watching the festival come to life. I love being a part of the crew that makes this all happen and to be able to have a positive impact on the lives of so many people!

Kate - Business Every year I get to meet so many great people who all have the same goal in mind: making this year’s Shambhala the best that it can be. It inspires me to be the very best that I can be, and to continue each coming year as part of the crew.

Eddie - Kiosks I travel every year from Northern Ontario for my “Workvacation”. I meet energetic young people every year which makes me feel young in return. The environment is the most accepting and positive experience anyone could have. The Crew you are with make you better and it happens every year. Every year I arrive I feel a new energy, I always sleep better, eat better, and feel better at Shambhala.

Expectations

Deposit

All first-time crew members must pay a refundable deposit of $420 CAD and a $25 CAD non-refundable processing fee, paid at the time of your application. This deposit is in place to ensure that crew members complete the shifts they have committed to.

Deposits are refunded to your PayPal account as quickly as possible after the festival but may take up to a month to process. Please plan accordingly.  We are not able to process refunds on site. Verify your hours at HR after your last shift to ensure your deposit is returned with no delays.

Once you become a returning crew member in good standing, the deposit and processing fee will be waived.

CANCELLATIONS: If you must cancel email hr@shambhalamusicfestival.com immediately. We request you give us as much notice as possible so we can promptly re-staff the shifts you are withdrawing from. Cancellations after July 11, 2018 are not eligible for a refund, except in extenuating circumstances, and at the discretion of Shambhala.

CAMPING

Crew Camping is located along the river near the gate. This is a quiet zone with shaded forest spots, a private beach & private showers. Only Crew may have access to this area, security will be checking wristbands.

Starlight Lot on the river side of the road is open to early pre-event Crew, pending availability. There is limited space available in this area.

Crew camping on the mountain side of the road is prohibited. All mountain side camping is reserved for ticket holders.

RVs & Trailers: You can camp with your RV or trailer in the Crew Camping zone free of charge. If you wish to camp on the river side of Starlight with your RV, trailer etc you must pay for the corresponding parking upgrade.

CLOTHING

Whether it’s the scorching heat of mid-day or the to-the-bone chilliness at night and the wee hours of the morning, temperatures are known to wildly fluctuate and changes in weather can happen quickly. Pack for all types of outdoor conditions including warm water-proof shoes, winter clothing, extra socks, sunscreen, bug spray, rain gear and a good hat for sun or rain. Comfort is the key to staying happy and healthy on the farm. Dress in layers as the start of your shift might be much hotter or colder than the end of your shift. IMPORTANT NOTES – All crew must wear closed toe shoes while on shift. All preshow crew must wear closed toe shoes at all times as the farm is a worksite. For more info on what to pack, check out Rave Mom’s Packing List.

WORKING

All positions scheduled between Monday, August 6, 2018 and Tuesday, August 14, 2018, are considered “Showtime” positions and takes place at the Salmo River Ranch (festival site).

  • Shambhala Music Festival runs 24-hours, shifts spanning all hours of the day and night.
  • You commit to arriving to your shift well-rested, on-time, sober and prepared for the weather.
  • You are responsible for your well-being: ensure you have had enough rest, food and water to complete all of your shifts.
  • You abide by all WorkSafe BC and Shambhala safety regulations.
  • You will complete a mandatory safety orientation prior to working and a tailgate meeting at the beginning of each shift.
  • Be diligent about signing in and out for all of your shifts with your Supervisor. These records are required to return your deposit and maintain good standing.

FOOD

  • Shambhala provides one meal per 8.5 hour shift, 2 meals per 12 hour shift.
  • Come to your shift fed, watered and, if you wish, caffeinated. It is your responsibility to arrive at your shift start fully fueled.
  • For meals and snacks prepared at camp, bring camp friendly food. There is no power available for refrigerators or hot-plates. Open fire is banned. Propane stoves at campsites are OK. Plan accordingly.
  • The Crew Kitchen is cafeteria-style. Those working in remote locations will have their during-shift meal delivered.
  • We recommend all Crew bring a full bottle of water and extra snacks and/or meals to their shift, i.e. power-bars, nuts, fruit leather--especially if you have an above average appetite. SMF meals serve one standard portion size.
  • We can only accommodate standard meat or vegetarian meals, without variation and our kitchen cannot guarantee vegan or wheat/gluten free meals. If you have allergies, sensitivities or additional needs we recommend that you plan to provide most meals for yourself.
  • Be prepared to supply for yourself before the vendors and ATMs are open on Wednesday, August 8, 2018. There will be limited food vendors open on Tuesday, August 7, 2018.
  • Above all, plan ahead to make sure you have the nourishment your body needs while you’re on shift.

LIMITATIONS

Age Restriction:

Persons under 19 years of age are not eligible to volunteer.

Non-Residents:  

Types of Positions

SHOWTIME VOLUNTEERS

We aim to create shift schedules which are fair, fun, and provide enough time off during the above outlined dates for you to get out there, enjoy yourself and do some dancing!

Please review the volunteer schedule guidelines:

  • Most teams require a 34-hour time commitment (4 x 8.5-hour shifts between August 6th and 14th)
  • Medical Services, Harm Reduction, Fire and Parking crews have a 24-hour time commitment. (2x12 hour shifts or 3x8 hour shifts for Parking)
  • We stagger shift assignments so that they don’t all fall during peak festival days.
  • Most shifts are as follows: Early Morning – 6 a.m. to 2:30 p.m. Afternoon – 2 p.m. to 10:30 p.m., and Overnight – 10 p.m. to 6:30 a.m.

See Volunteer Positions for team descriptions.

SHOWTIME STAFF

  • Staff shifts are between 8 and 12 hours daily for the duration of the festival.
  • These positions are suited to seasoned, dedicated people who enjoy festivals for the work experience and the satisfaction creating something amazing with equally dedicated teammates.
  • Wages are position-based.

See Staff Positions for team descriptions.

PRE AND POST SHOW CREW

A handful of crews operate during the weeks leading up to the festival. Please refer to the Staff Positions for more info on which teams have pre-show positions. Our post-show clean-up team is suited to those who are passionate about returning the farm to its natural beauty.

  • These positions require a time commitment of 40 hours.
  • These positions include 3 meals daily..
  • Pre-event crew whose 40 hours are completed prior to Aug 6, 2018 will be given a hard copy ticket with waived Early Entry. You will leave the farm upon completion of your commitment, and may come back to enjoy the festival when the gates are open to the public.
  • When filling out the application please indicate your interest in pre/post show work. Also indicate any showtime crews you are interested in, as pre/post may be full.

STAGE CREW

Stage production and technical positions are provided by the production companies contracted to operate our stages, as are stage set up crews. These positions are not hired through our HR department, have an extremely high retention rate, and are generally filled by word-of-mouth. We are not able to facilitate placement on these crews.

Arrival & Training

ARRIVAL TO THE FARM

  • If you are scheduled before Monday, August 6th, 2018, you may arrive up to 24 hrs before your first shift.
  • All showtime crew may arrive on Monday, August 6, 2018 after 8:00am to set up your camp and settle in.
  • Crew arriving on Tuesday, August 7, 2018 should plan to wait several hours due to high arrival volumes.
  • All crew must check-in at Reception to receive your credentials upon arrival.
  • Crew must then check in at HR to fill out paperwork, receive a safety orientation and confirm their schedule.
  • No ticket-holders (including partners, best friends, drivers, etc) will be granted access to the farm prior to Wednesday, August 8th at 8am. No exceptions.

 

 

ORIENTATION AND TRAINING

There will be a group orientation session on Tuesday, August 7, 2018, at 12:00 pm (PST) in the dining hall. Crew will be notified by email about team-specific training times. Some teams may have training sessions prior to arrival at the farm.

Crew Info + FAQ

Looking to join the team? That’s great! Have some questions? We have some answers!

Below are some of the more common questions we get regarding working at Shambhala. If you don’t find your specific question listed below, please contact our Human Resources department at hr@shambhalamusicfestival.com

I am not a Canadian citizen, can volunteer or work at the festival?

Yes, you can volunteer. We are unable to hire international applicants for paid positions, with the exception of those who already have a work visa in place with another employer.

 

Non-Residents:  

Why is there a deposit?

To go off flawlessly, Shambhala needs each and every one of it’s crew to be fully committed. We need to ensure that you’re going to show up and do the job that you’ve agreed to do. While we’d love to trust everyone that signs up, the deposit is in place because of people not fulfilling their commitments in the past. We don’t want your money--we’d would much rather give it back to you. So please show up on time, stay on task, and don’t break any rules. Successful returning crew are not required to pay a deposit.

I already have a ticket can I use this as my deposit?

No. If you have already purchased a ticket we cannot refund your ticket or use it in place of the deposit. We recommend gifting it/selling it to a friend, and then placing your deposit.

Can I help out for a few hours in exchange for early entry?

No. We do not accept partial volunteer commitments.

Can I help build the festival?

We hire dedicated tradespeople that do most of our building on the show-site, but we often pair them up with skilled volunteers. If you have experience in this field and would like to volunteer on the preshow site crew please share your pre-event availability and experience on your application.

Can I apply to work with the stages?

Stage positions are not hired through our HR department, have an extremely high retention rate, and are generally filled by word-of-mouth. We are not able to facilitate placement on these crews.

Can I cancel my application?

If you must cancel email hr@shambhalamusicfestival.com immediately. We request you give us as much notice as possible so we can promptly re-staff the shifts you are withdrawing from. Cancellations after July 11th are not eligible for a refund, except in extenuating circumstances, and at the discretion of Shambhala.

Will I be on the crew that I apply for?

We will do our very best to assign you to the crew you request but we cannot guarantee preferred placement. Select all teams that you are interested in and specify your top two preferences.

Can I work with a friend?

Again, we can’t make any promises but we’ll do our best to schedule you together if requested. Indicate on your applications that you want to work with one another.

I’d like to be paid staff or volunteer. Which application do I fill out?

Fill out the application for your preferred level of commitment and indicate that you are also interested in both types of positions in the ‘Tell us more about yourself’ section at the bottom of the application.

I am a Doctor/Nurse/Paramedic. Can I volunteer with your medical team?

Yes. We also need LPN, PCP, EMT, EMR, OFA3 and MOA’s. Indicate your level of training on the application form. If you would like to apply for this highly-skilled team please fill out the ‘Medical Application’.

I am a DJ/performer. Can I volunteer to play at the festival?

Each of our six stages are produced by independent production companies who are responsible for booking their own performers. Shambhala does not accept artist submissions.

Can my friend/partner/driver who is not Crew arrive at the same time as me?

No, only crew will be allowed on the grounds during check in. GA ticket holders must wait outside the festival grounds until it opens to the general public.

Can I bring my RV?

You can camp with your RV or trailer in the Crew Camping zone free of charge. If you wish to camp on the river side of Starlight with your RV, trailer etc you must pay for the corresponding parking upgrade.

Can I leave the grounds after I have checked in?

Yes, but you will not be able to skip the line when you come back in. We strongly advise that you do not leave the grounds, especially on a day you have a shift. Bring all of your camping supplies and food when you check in before the festival.

How do I get my deposit back?

Verify your hours at HR after your last shift to ensure your deposit is returned with no delays. Deposits are refunded to your PayPal account as quickly as possible after the festival but may take up to a month to process. Please plan accordingly.  We are not able to process refunds on site.

What type of clothing should I bring?

Pack for all types of outdoor conditions including warm waterproof shoes, extra socks, sunscreen, bug spray, rain gear and a good hat for sun or rain.  Bring layers. It is extremely cold at night and can be extremely hot in the day.  Closed toe shoes are required while on shift.

2019 Crew Applications

Applications will be available early 2019. Crew involves volunteers, as well as medical staff and paid staff. In order to be a crew member at Shambhala 2019 you must be 19 years of age or older prior to your first shift and be eligible to work/volunteer in Canada..

Returning crew who have not heard from us or have any questions about the application please email hr@shambhalamusicfestival.com.

Volunteer Positions

Shambhala many exciting volunteer opportunities in exchange for a Shambhala 2019 Ticket. Volunteering is a great way to experience the festival through another lens, see behind the scenes all the while making new friends and having fun!

Anything Goes

(Preshow & Showtime)

Sometimes teams can find themselves short staffed. Anything Goes members fill the gaps when needed. AG volunteers have a diverse range of tasks, are able to learn the basics of a job quickly, and are able to quickly switch to new tasks or to wait patiently for the next assignment.

Farm Dec

(Preshow)

Creatives wanted. Farm Dec Crew enjoy creating beautiful festival decor and are no strangers to general labour. Must have strong artistic abilities and practical building skills to help us bring the public spaces outside of the stage areas to life.

Food Processing

(Preshow)

The Food Processing crew runs from March-August. Each volunteer works for 1 week (Mon-Fri) and must have their own accommodation off-site if shifts are prior to regular pre-show dates (mid-July). Food Processors turn raw meat and produce grown on the farm into ingredients to be used in the Crew Kitchen and our off-site hotel. Kitchen & food handling experience and FoodSafe certification are assets but are not required.

Harm Reduction

(Showtime)

Includes Outreach, Sanctuary, Safe Space (formerly Women’s Safe Space), ANKORS, Options for Sexual Health, and Camp Clean Beats. Harm Reduction candidates are trained healthcare or social services professionals with preference being given to those with psy-crisis training, as well as those who have volunteered with harm reduction at other festivals. Harm Reduction teams work together to provide care and resources to guests who are in need of a safe space, someone to talk to, or are seeking information.

Kitchen

(Preshow & Showtime)

Food is the fuel of the festival. Kitchen Crew assist the chef & cooks with meal preparation, serving and packaging meals, dishwashing and keeping the kitchen clean and sanitary. Food Safe certification is an asset.

Mill Gate

(Showtime)

Mill Gate volunteers work as “decal fairies” or “scanners”. “Decal fairies” ensure every vehicle has a parking pass by providing accurate Parking & Camping information to guests and selling upgrades as requested. “Scanners” scan tickets, distribute wristbands and collect early entry and re-entry fees. Candidates are friendly, efficient, highly accurate, and comfortable with standing and moving around for long periods of time.

Reception

(Preshow & Showtime)

Reception Crew check in volunteers, staff, artists, contractors and will call customers using our festival database. Members of this crew are computer savvy, think quickly on their feet, stay cool under pressure and love the excitement of the fresh arrivals.

ShambhaLodging

(Pre/Post Show & Showtime)

Shambhalodging Crew check guests into their camping accommodations, help Lodgers and monitor the campgrounds throughout the festival, and keep the Lodging area looking great. Lodging Crew are outgoing, friendly and helpful. Pre/Post show positions involve moderate to heavy general labor for landscaping, and light labor setting up campsites.

Taxi Crew

(Showtime)

Taxi Drivers transport our crew around the festival site via golf cart. Members of this crew have an impeccable driving record, are familiar with the Salmo River Ranch and have a friendly disposition. First Aid Level 1 or 2 is required.

Environment Crew

(Showtime)

Environment Crew love the outdoors and the Salmo River Ranch. This crew works hard to keep the festival grounds beautiful and pristine. Environment Crew aren’t afraid to get dirty while keeping it clean.

Fire Crew

(Showtime)

Fire Crew are trained and experienced firefighters. This is a standby/on-call position and crew members must be ready to respond at a moment’s notice. This role is well-suited to those with Volunteer or Forest Firefighter training or experience.

Garden

(Preshow)

Garden Crew begins in the Spring and works weekends and some weekdays, leading up to the festival. Because shifts are sporadic, this team is best suite to locals.  The crew is divided to tend food and flower gardens, so mention in your application which type of gardening you have more experience with. Garden Team participate planting, tending and harvesting to beautify the farm and produce food for the Crew Kitchen. This is a very physical job, landscaping & building experience are an asset.

Human Resources

(Preshow & Showtime)

HR Crew members are friendly, organized and helpful. This team functions to help our staff and volunteers fill out paperwork, giving people information about their shifts and keep files up to date.

 

Medical

(Showtime)

This team of highly skilled professionals provides medical care to our guests. MD, RN, LPN, PCP, EMT, EMR, OFA3 can apply by filling out ‘Medical Application Form’.

Parking

(Showtime)

Parking volunteers assist staff with keeping the flow of vehicle traffic moving through the parking and camping areas. This can be a challenging position, but it is also one of the most vital and integral roles to operate the festival safely and smoothly. Candidates are friendly and comfortable with standing for long periods of time.

Shambhassadors

(Showtime)

These ambassadors of the festival are in the business of being informed and sharing information. Shambassadors may not have all the answers, but know who to talk to in order to help guests and solve issues. Members of this team require some general knowledge of the festival and the Salmo River Ranch. Candidates must have attended Shambhala for 2+ years and have been on the crew at least once in recent years.

Site Maintenance

(Preshow)

Site crew prepares the festival grounds for the arrival of thousands. Site crew consists of plumbers, carpenters, electricians, and labourers to build and maintain our city. Jobs include construction, maintenance, set-up/tear-down, general labour, cleaning, etc. Candidates are those with experience in the trades, as well as those who are comfortable getting dirty and working hard. Join us to build this magnificent temporary city. Note any specialized experience on your application.

Vendor Crew

(Showtime)

These special Food Logistics volunteers work at the refrigeration truck area, assisting the Manager and Food Vendors with accessing food supplies.  Candidates for this position are quick and organized. Warehousing, shelf stocking experience, and forklift certificates are assets.

READY TO APPLY?

Please take a few minutes to review our Working at Shambhala information. Once you have familiarized yourself with our required time commitments, and have verified that you are eligible to apply with us, please fill out the appropriate application form:

Staff Positions

Shambhala has many paid staff opportunities. Paid positions are targeted to those that wish to work throughout the entire festival. If you are looking for less of a time commitment in exchange for admission to the festival, you may be more interested in our volunteer application.

Please check out some of our latest job postings HERE

Bathroom Crew

(Showtime)

This crew maintains the supplies and cleanliness of the port-o-potties during showtime and assists the Septic Driver with their rounds. It is one of the highest-paid jobs on-site.

Blaze Burgers

(Showtime)

Serve up the ultimate 1-mile burger, with beef sourced from Salmo River Ranch-raised cattle. Blaze Burgers requires experienced cooks, cashiers and attendants. Experience in the food industry, working a grill and FoodSafe Certification are an asset.

Cafe Night Owl

(Showtime)

Shambhala’s official coffee house features a locally roasted organic signature blend of Oso Negro coffee. Night Owl crew are experienced cashiers, servers or baristas with a passion for good coffee.

Farm Phresh Smoothies

(Showtime)

Smoothie Crew are nutritional enthusiasts keen to serve up nourishing, delicious smoothies to our guests. Food service, juice or smoothie bar experience and FoodSafe Certification are an asset.

Kitchen

(Preshow & Showtime)

Kitchen staff are cooks or sous-chefs with plenty of kitchen experience. This crew works alongside the chef to prepare and serve fresh quality food to keep our crew nourished and energized. Food Safe certification is preferred.

Mill Gate

(Showtime)

Mill Gate Staff scan tickets, distribute wristbands, collect early entry and re-entry fees and welcome our guests to the festival. Candidates are friendly, efficient, highly accurate, and comfortable with standing and moving around for long periods of time.

Parking

(Showtime)

Parking Staff keep the flow of vehicle traffic moving in the parking and camping areas. This crew directs traffic, ensures cars are parked efficiently, keeps roadways and fire lanes clear and monitors the drop zone. This can be a challenging position but it is also one of the most vital and integral roles to operate the festival safely and smoothly. Candidates are friendly, observant and comfortable with standing for long periods of time.

Retail

(Showtime)

Retail Staff are highly experienced in retail sales, organized and are extremely comfortable operating a till. Cashiers required at the Beatique merch store, General Store & Showers.

Stagekeepers

(Showtime)

Stagekeepers check wristbands and provide access control at stages. This crew also works directly with Security, keeping a watchful eye for potential safety or first aid issues on the dancefloor.

Beverage Kiosks

(Showtime)

Beverage Kiosk attendants are outgoing and personable and have sales or cashier experience. Kiosks are mini-stores, with beverages as the main focus but also offer other small items and select merchandise.

Business Admin

(Showtime)

Party in the front, business in the back–somebody has to do the paperwork. Business Team members keep things running behind the scenes. Preferred candidates have previous experience in areas like bookkeeping, accounting, payroll or banking and are interested in putting their professional skills to work for something wild.

Dispatch

(Showtime)

Dispatchers are highly organized, good listeners, have experience working with radios and knowledge of the Salmo River Ranch. Members of this crew must be able to multitask and communicate clearly. Previous dispatch experience an asset.

Ice Sales

(Showtime)

This is a simple, but busy job and requires candidates who can quickly and accurately handle cash, keep the line steadily flowing and move heavy bags of ice.

Pucker Up Lemonade

(Showtime)

This Crew serves up fresh lemonade flavoured with fresh berries & herbs grown on the Salmo River Ranch. Candidates should have cashier, customer service or food & beverage experience.

Oink Pulled Pork

(Showtime)

Serve up the ultimate 1-mile pulled pork sandwich, with pork sourced from Salmo River Ranch-raised pigs. Oink requires experienced cooks, cashiers and attendants. Experience in the food industry and FoodSafe Certification are an asset.

Pasta Joint

(Showtime)

This crew requires experienced cooks, cashiers and attendants to run the pasta bar. Experience in the food industry and FoodSafe Certification are an asset.

Security

(Showtime)

Security staff help us keep the festival safe and secure, have experience working event security and have a current security workers license. If you are not currently licensed but you are interested in getting your event security certification please indicate this on your application.

Transportation

(Showtime)

Transportation drivers facilitate both on and off site for deliveries of supplies and people. Candidates are have an impeccable driving record, are comfortable driving large vehicles and/or busses in a crowded environment and have a Class 2 or 3 license. Heavy equipment operator experience an asset, please indicate any specializations on your application.

READY TO APPLY?

Please take a few minutes to review our Working at Shambhala information. Once you have familiarized yourself with our required time commitments, and have verified that you are eligible to apply with us, please fill out the appropriate application form :

Medical Team

Our medical team is an integral part of ensuring our guests enjoy their Shambhala experience in a safe environment. Please note that proof of current and valid certification for roles in our Medical team are required.

Review the new Medical Volunteer Recruitment Information prior to completing this application for important information.

READY TO APPLY?

Please take a few minutes to review our Working at Shambhala information. Once you have familiarized yourself with our required time commitments, and have verified that you are eligible to apply with us, please fill out the appropriate application form.

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