COVID-19 Update

Last updated: April 13, 2020

 

Dear Farmily,

We would like to provide you with another update during this time of uncertainty. Thank you for reaching out with messages of both concern and hopefulness. On the advice of the public health authorities, we continue to actively monitor the developing situation and cautiously prepare our festival operations for the summer – however, we are aware that the future and aftershocks of the COVID-19 pandemic are unknown at this time. Shambhala Music Festival has been working directly with the relevant government authorities to ensure that as we proceed towards July, we do so in the safest way possible. Your safety and that of the communities who have made Shambhala Music Festival possible for the last 22 years is our number one priority.

Although we currently have the green light to continue with planning, we want to make sure that our guests are prepared in the event that the COVID-19 situation escalates. These are unprecedented times and we would never move forward if it was deemed not safe to do so. If our 2020 event is postponed: all purchases including tickets and lodging will be valid for a future date and redeemable at any time across the following three-years (2021, 2022, and 2023). 

👉 For answers to Shambhala Music Festival FAQ’s in relation to the COVID-19 pandemic, please visit: https://shambhalamusicfestival.com/tickets/#covid19

👉 For more information regarding our terms and conditions please visit: https://shambhalamusicfestival.com/terms-and-conditions/ 

👉 If you have any outstanding questions, we ask that you reach out directly via one of our official email or message channels. It is our promise to you that we will respond as promptly as possible.

We hope that you are staying safe and healthy during this challenging time in all of our lives. Know that we’re here with you, and whether it is this July or at a later date—in time, we will all find ourselves dancing and embracing one another at the Salmo River Ranch once again. Until then, we will continue to provide positive content through our social media channels, in the hopes of bringing you some Shambhalove from afar.

If you would like to read our COVID-19 FAQs please head here. 

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