Crew FAQ

Looking to join the team? That’s great! Have some questions? We have some answers!

Below are some of the more common questions we get regarding working at Shambhala. If you don’t find your specific question listed below, please contact our Human Resources department at

I am not a Canadian citizen, can I come and volunteer or work at the festival?
I already have a ticket can I exchange it for the deposit?/Do I need to buy a ticket?
Why do I need to pay a deposit?
Can I help out for a few hours in exchange for early entry?
Can I come and help set up the festival?
Can I apply to work with the stages?
Can I cancel my application?
Will I be on the crew that I apply for?
Can I work with a friend?
I am interested in being paid staff or volunteer, which application do I fill out?
I am a Doctor/Nurse/Paramedic. Can I help with your medical team?
I am a DJ/performer. Can I play at the festival?
I am a hula hooper/yoga teacher/etc and would like to present a workshop at the festival?
Can I bring a friend who is not crew with me when I check in?
May I bring my RV to camp in?
Can I leave the grounds after I have checked in?
What about food and supplies?
How do I get my deposit back?
What type of clothing should I bring?


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